Design and Implementation of a Human Centered Expert System for Improvement of Strategic Planning in a Manufacturer of Construction Products

T h is paper introduces a human centered expert sys tem for des ign and improvement of s trategic planning in a manufacturer of cons truction products . The development process of the expert sys tem is facilitated through knowledge base, learning module, inference engine, description tools and usability tes ting and inspection. To achieve the above objective, all indigenous and exogenous factors affecting s trategic p la n n in g are categorized and trans lated into rules in the expert sys tem. Moreover, general s trategies and their decis ion circumstance s o r criteria are given to the sys tem. The humancentered expert sys tem is des igned and tes ted for a medium-s ized manufacturer of cons truction products . T h e s u p e rio rity and applicability of the expert sys tem was des igned and tes ted for a manufacturer of cons truction products . This is the firs t s tudy that introduces a human-centered expert sys tem for improvement of s trategic planning.